Shipping policy
Fannie’s Vintage processes all orders using the United States Postal Service (USPS).
(We are closed Sunday and Monday). Priority /Free Shipping orders are processed within a 48 to 72 hour from the date of purchase. Orders placed on the weekend, holidays, or when Fannie’s Vintage is closed will be processed the next business day.
Address Verification
Due to cardholder security all orders must be shipped to the credit card billing address, we do not ship to alternate addresses for (examples include: gift for someone, friend, or work). The billing and shipping address must be the same to avoid cancellation.
ALL ORDERS WILL REQUIRE A SIGNATURE AT TIME OF DELIVERY
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
Shipping fees are non-refundable. If you refuse any shipments from FANNIESVINTAGE.COM, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
Priority and Free Shipping is 5 to 7 Business Days
If within the continental US, your order should be received within 5 to 7 business days. Once your order has left our store, we will then send out an email to you with your tracking info. Please allow 24 hours after the item has left, to track your package online with USPS.
Express Shipping time-frame is 1 to 2 business days
If your order is placed Tuesday – Friday by 12 PM EST, your order will be shipped the same day. You can expect to receive your item the next day; unless you live in a 2- day area Express Mail Area. (Contact your local post office to check your area). Shipping and Handling Fees vary for Express Orders; please utilize the shipping calculator for the exact amount.
In Store Pick-up
If you are in the local Hampton Roads, VA (Norfolk, VA Beach, Portsmouth, Chesapeake, Newport News, Hampton, etc) you are able to shop online and pick up your items at our location in Virginia Beach. Typically, your order will be ready for pick-up at our store within an hour. Customers here visiting and not using a 757 billing address will not have this option available.
International Shipping
International Express Shipping 3 to 7 Business Days
International Priority Shipping 10 to 21 Business Days
You're responsible for all customs and duties fees.
Curvaceous can not anticipate these costs and will not be able to reimburse you for any additional fees incurred.
Before placing your order, please contact your local customs office, or U.S. Postal Service branch office, to find out what types of fees you can expect.
AFO/FPO
Yes we do ship to APO/FPO addresses. Typically your items will arrive 8-15 business days after processing.
Unverifiable Addresses
Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include apartment or suite Numbers and always make sure you are using the correct zip code and city.
Shipping to an Alternate Address
Because cardholder security is important to us; Fannie’s Vintage does not allow shipping to an address that is different that your credit card billing address. Any attempts to use a different address (such as work/friends house) will result in a pending authorization. This pending authorization will automatically be refunded within 3 to 5 business days and your order will not be processed.